At Cheapmedicineonlion we will make sure that each of our clients is very happy with any purchase they make from us.
Our products are of the highest quality and we are fully committed to excellent customer service provision. Should you encounter any dissatisfaction with any ordered item, we have established the following “refund and return” policy.
General Refund Policy
If due to some reason you are not completely satisfied with the purchase from Cheapmedicineonlion within 30 days of delivery, you may claim a full refund of the amount paid.
This refund policy applies to all over-the-counter products sold via our website.
To begin the return process, please contact our Customer Service department. We will quickly refund your full order amount upon receiving the return.
Typically within 5 to 7 business days, refunds are credited back to the original payment method.
Return Process
If you wish to return an item, contact Customer Service within 30 days of receiving your shipment. Please have your order information ready so we can efficiently process the return request.
You will receive a pre-paid return shipping label to affix to your package. We ask that you return items in their original manufacturer’s packaging when possible. After receiving your return, we will issue a full purchase price refund.
Expired or Short-Dated Products
If you receive an expired item or close to expiration upon delivery, please contact us immediately.
We will arrange to have a replacement shipped and issue a prepaid return label so you can return the expired or short-dated product.
Defective Or Incorrect Items
On occasion, a product may arrive defective, damaged, or incorrect. If you receive an incomplete order, a broken item, or a product different than what you ordered, contact Customer Service as soon as possible.
We will ship a replacement at no charge after the defective, damaged, or incorrect item is returned. You will also receive a prepaid return label to return the unsatisfactory product for a full refund.
Abandoned Returns
If we do not receive a return within 30 days of issuing a return authorization and label, the return will be considered abandoned.
At that point, you would no longer be eligible for a refund on the item. If extenuating circumstances arise, please contact Customer Service before the 30-day window expires.
Refund Method
We will issue approved refunds through the original payment method used at checkout. For credit card purchases, refunds will be credited back to the same card. PayPal refunds will be credited back to your PayPal account.
Refund Timing
You can expect to receive your refund 5-7 business days after we receive your return at our fulfillment center and complete return verification.
Refund timing may vary depending on your bank’s processing times.
Questions Or Concerns
Please contact our Customer Service team if you have any questions or issues with the return process. We will work to resolve any concerns and ensure you have a hassle-free return experience.
We hope you are fully satisfied with all purchases made at Cheapmedicineonlion. If any product falls short of expectations, please let us know so we can make it right.
We appreciate the opportunity to turn returns into future customer loyalty.